Accounting & tax

An AI receptionist for accountants and tax preparers.

Tax season means a lot of calls. Ava answers every one, books the appointment, or takes a clear message.

Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.

Example conversation Written to show how a call goes — not a recording of a real caller.
  1. CallerI need help getting my taxes done this year.
  2. AvaHappy to help with that. Can I get your first and last name?
  3. CallerPat Rivera. R-I-V-E-R-A.
  4. AvaThanks, Pat. What’s the best number to reach you?

What Ava asks

  • Why they’re calling (tax prep, bookkeeping, a question…)
  • Name, with the last name spelled out
  • Best callback number
  • Email for the confirmation

What she books

Appointments of the types you set up — or a clear message.

Emergencies

No after-hours emergency transfers — only clients you’ve marked VIP reach your team. If something can’t wait, she marks it urgent in your call log so you see it first.

Good to know

She only shares facts you’ve given her — questions about a return go to your team as a message.

Every plan includes

The whole receptionist.

Answers 24/7

Nights, weekends and holidays. She introduces herself as a virtual assistant.

Books into your calendar

Real open times from your calendar. The caller picks one and it’s booked on the call.

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Press 1 for a person

During business hours callers can press 1 or ask for someone. No answer? She takes a message.

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Every call saved

A plain-English summary, the full transcript and a 1–5 star quality score for every call.

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Your own portal

Call log, weekly numbers, and settings you change yourself: hours, greeting, team, on-call, services.

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See if Call Captain fits your accounting firm.

Call the demo line, then tell us about your business.