Answers 24/7
Nights, weekends and holidays. She introduces herself as a virtual assistant.
Insurance agencies
An AI receptionist for insurance agencies.
Quotes, claims and policy questions — Ava answers every call and gets it to the right person.
Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.
- CallerI’d like a quote for home insurance.
- AvaHappy to help with that. Can I get your first and last name?
- CallerChris Young. Y-O-U-N-G.
- AvaThanks, Chris. What’s the best number to reach you?
What Ava asks
- Why they’re calling (a quote, a claim, a policy question…)
- Name, with the last name spelled out
- Best callback number
- Email for the confirmation
What she books
Appointments of the types you set up — or a clear message for the right agent.
Emergencies
No after-hours emergency transfers — only clients you’ve marked VIP reach your team. If something can’t wait, she marks it urgent in your call log so you see it first.
Good to know
She never quotes rates or says what a policy covers — she takes the details for an agent.
Every plan includes
The whole receptionist.
Books into your calendar
Real open times from your calendar. The caller picks one and it’s booked on the call.
Learn morePress 1 for a person
During business hours callers can press 1 or ask for someone. No answer? She takes a message.
Learn moreEvery call saved
A plain-English summary, the full transcript and a 1–5 star quality score for every call.
Learn moreYour own portal
Call log, weekly numbers, and settings you change yourself: hours, greeting, team, on-call, services.
Learn moreSee if Call Captain fits your insurance agency.
Call the demo line, then tell us about your business.
