Critical calls board
Emergencies, Storm Mode and VIP calls in one list: who answered, or who still needs a call back.
Learn moreClient Portal & Call Log
Every call, in one place.
Your own login to see what happened on every call and to change how Ava works — no tickets, no waiting.
Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.
In your portal
See it. Change it.
Call log
Every call with date, caller, outcome and urgency. Filter by today, yesterday, 7 or 30 days, or any range — and by outcome.
Transcript and summary
Open a call to read the summary, the full transcript, and the linked customer and appointment.
This week at a glance
Calls, jobs booked, emergencies and missed calls since Monday.
Settings you control
Business hours, your team, ring list and on-call rotation, VIP clients, press-1 number, greeting, closing, AI name, job types, service area and type of business.
Critical calls board
Emergencies, Storm Mode and VIP calls in one list: who answered, or when a call back was promised. Overdue ones are flagged, and your team logs each follow-up.
Call quality stars
Every call gets 1 to 5 stars for how well Ava handled it, with a short reason. Filter your call log by it.
Only your business
Each login sees only its own business — enforced by the database itself, not just the screen.
Works on your phone
Check calls from the truck, the salon floor or the courthouse hallway.
Related
Keep exploring.
Slack and Google Chat alerts
Call summaries, critical calls and overdue callbacks, posted to the channel you choose.
Learn moreEvery call saved
A plain-English summary, the full transcript and a 1–5 star quality score for every call.
Learn moreHear it answer a call.
Call the demo line as if you were a customer. It answers as Summit Roofing, a made-up roofing company.
