Property management

An AI receptionist for property managers.

Tenants, owners and vendors all call the same number. Ava answers every call and takes a clear message — or books a showing if you set that up.

Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.

Example conversation Written to show how a call goes — not a recording of a real caller.
  1. CallerHi, I’m a tenant and the heat isn’t working in my unit.
  2. AvaI’m sorry about that. I’ll make sure the team gets this right away. Can I get your first and last name?
  3. CallerMaria Gomez. G-O-M-E-Z.
  4. AvaThanks, Maria. What’s the best number to reach you?

What Ava asks

  • Why they’re calling (maintenance, a showing, rent, a question…)
  • Name, with the last name spelled out
  • Best callback number
  • Email for the confirmation

What she books

Showings or meetings of the types you set up — or a clear message when they don’t need one.

Emergencies

No after-hours emergency transfers — only clients you’ve marked VIP reach your team. If something can’t wait, she marks it urgent in your call log so you see it first.

Good to know

After hours she only rings your team for callers you’ve marked VIP — maintenance emergencies come to you as messages marked urgent.

Every plan includes

The whole receptionist.

Answers 24/7

Nights, weekends and holidays. She introduces herself as a virtual assistant.

Books into your calendar

Real open times from your calendar. The caller picks one and it’s booked on the call.

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Press 1 for a person

During business hours callers can press 1 or ask for someone. No answer? She takes a message.

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Every call saved

A plain-English summary, the full transcript and a 1–5 star quality score for every call.

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Your own portal

Call log, weekly numbers, and settings you change yourself: hours, greeting, team, on-call, services.

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See if Call Captain fits your property management company.

Call the demo line, then tell us about your business.