Law Firms

An AI receptionist for law firms.

Prospective clients call once. Ava answers every time, gets what you need for a conflict check, and books the consultation — without ever giving legal advice.

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Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.

Example conversation Written to show how a call goes — not a recording of a real caller.
  1. CallerI was in a car accident and the insurance company denied my claim.
  2. AvaI’m sorry to hear that. I can’t give legal advice, but I can set up a consultation. Who’s the other party — the insurance company’s name is enough.
  3. CallerAcme Insurance.
  4. AvaThanks. Can I get your first and last name?

What Ava asks

  • What kind of matter it is (divorce, criminal, injury, estate…)
  • The other person or company involved, for your conflict check
  • Name, with the last name spelled out
  • Best callback number
  • Email for the confirmation

What she books

Consultations — using the appointment types you set up.

Emergencies

Someone arrested or in custody, or a court date this week. After hours she takes the details and rings your on-call team.

Good to know

She never comments on a case, its chances or deadlines. If asked, she says an attorney will go over it at the consultation.

Every plan includes

The whole receptionist.

Answers 24/7

Nights, weekends and holidays. She introduces herself as a virtual assistant.

Books into your calendar

Real open times from your calendar. The caller picks one and it’s booked on the call.

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Press 1 for a person

During business hours callers can press 1 or ask for someone. No answer? She takes a message.

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On-call chain

After hours, emergencies ring your on-call person, then up to 3 backups. Each must press 1 to take the call, so voicemail can’t.

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Every call saved

A plain-English summary, the full transcript and a 1–5 star quality score for every call.

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Your own portal

Call log, weekly numbers, and settings you change yourself: hours, greeting, team, on-call, services.

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See if Call Captain fits your law firms.

Call the demo line, then tell us about your business.

Call (401) 417-4142 Sign up