Plumbing

An AI receptionist for plumbers.

Burst pipes don’t wait for business hours. Ava answers every call, gets the address, and books the service call — or rings your on-call plumber when water is coming in.

Call the demo Sign up

Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.

Example conversation Written to show how a call goes — not a recording of a real caller.
  1. CallerOur water heater is leaking all over the basement.
  2. AvaOkay, let’s get someone out to you. Is the water shut off?
  3. CallerI don’t know where the valve is.
  4. AvaGot it. Can I get your first and last name?

What Ava asks

  • What’s going on, with one follow-up (“Is the water shut off?”)
  • Name, with the last name spelled out
  • Best callback number
  • Service address — street, city and zip
  • Email for the confirmation

What she books

Service calls and estimates — whatever job types you set up, each with its own length.

Emergencies

Water actively coming in, fire, sewage, a gas smell, no heat in freezing weather, or anyone unsafe — like a burst pipe or a sewage backup. After hours she grabs the essentials and rings your on-call team.

Good to know

If you only work certain zip codes, she checks the area and takes a message for anything outside it.

Every plan includes

The whole receptionist.

Answers 24/7

Nights, weekends and holidays. She introduces herself as a virtual assistant.

Books into your calendar

Real open times from your calendar. The caller picks one and it’s booked on the call.

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Press 1 for a person

During business hours callers can press 1 or ask for someone. No answer? She takes a message.

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On-call chain

After hours, emergencies ring your on-call person, then up to 3 backups. Each must press 1 to take the call, so voicemail can’t.

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Every call saved

A plain-English summary, the full transcript and a 1–5 star quality score for every call.

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Your own portal

Call log, weekly numbers, and settings you change yourself: hours, greeting, team, on-call, services.

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See if Call Captain fits your plumbing business.

Call the demo line, then tell us about your business.

Call (401) 417-4142 Sign up