Answers 24/7
Nights, weekends and holidays. She introduces herself as a virtual assistant.
Pool & spa service
An AI receptionist for pool and spa service.
Openings, closings and green water — Ava answers every call and books the visit.
Demo line (401) 417-4142 answers as Summit Roofing, a made-up roofing company. Try booking an estimate.
- CallerOur pool turned green over the weekend.
- AvaOkay, let’s get someone out. Is it a pool or a hot tub?
- CallerThe pool.
- AvaGot it. Can I get your first and last name?
What Ava asks
- What’s going on, with one follow-up (“Is it a pool or a hot tub?”)
- Name, with the last name spelled out
- Best callback number
- Service address — street, city and zip
- Email for the confirmation
What she books
Service visits, openings and closings — the job types you set up.
Emergencies
Water actively coming in, fire, sewage, a gas smell, no heat in freezing weather, or anyone unsafe. After hours she grabs the essentials and rings your on-call team.
Good to know
If you only work certain zip codes, she checks the area and takes a message for anything outside it.
Every plan includes
The whole receptionist.
Books into your calendar
Real open times from your calendar. The caller picks one and it’s booked on the call.
Learn morePress 1 for a person
During business hours callers can press 1 or ask for someone. No answer? She takes a message.
Learn moreOn-call chain
After hours, emergencies ring your on-call person, then up to 3 backups. Each must press 1 to take the call, so voicemail can’t.
Learn moreEvery call saved
A plain-English summary, the full transcript and a 1–5 star quality score for every call.
Learn moreYour own portal
Call log, weekly numbers, and settings you change yourself: hours, greeting, team, on-call, services.
Learn moreSee if Call Captain fits your pool and spa business.
Call the demo line, then tell us about your business.
